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operations consulting
OEM

Managed Services

In today's world of outsourced, global manufacturing, many OEMs struggle with managing manufacturing partners and key suppliers half a world away. Too many long flights, and too many long nights... and too many misunderstandings and missed commitments from your outsourced factory abroad.

There is a better way, and it's called HOSTsm. The Hybrid Outsourced Service Team model developed by Riverwood provides OEMs with a new tool for managing outsourced operations and distant suppliers. Riverwood's HOST professionals are highly trained, broadly experienced operations professionals from all of the major operating disciplines including;

  • Material management
  • Supplier quality
  • Procurement
  • Process engineering
  • Logistics and shipping
  • Planning and order management
  • Program management
  • Corporate responsibility

Riverwood Solutions' managed services provided through our HOSTsm model gives OEMs an easy way of expanding their operations team in the low cost manufacturing centers without the hassles and overhead of creating their own legal entity offshore. With HOST there are no quarterly filings, no local payroll management, no office leases, no housing authority taxes, no business licenses applications, no municipal employment filings, no foreign currency bank accounts, and no foreign employment contracts or any of the other administrative issues involved in setting up a captive team offshore. Our model allows OEMs to establish a local team of dedicated resources, shared resources, or even fractional resources depending on their specific needs. Whether you need seven dedicated supplier quality engineers or just a shipping and logistics specialist a few days a month, the HOST model provides the flexibility to address your offshore manufacturing and supply base management needs cost effectively.

Manufacturing services
Managed supply chain services
In many offshore manufacturing locales, achieving the right level of supplier performance is all about what you manage - not what you negotiated. Our seasoned staff of English speaking local operations professionals have spent their careers working the issues between foreign customers and local production.

I must confess that I was initially a little skeptical about retaining Riverwood for your HOSTsm services in China... I am happy to report that I my skepticism was unfounded and your team is truly a huge value to us.

Your team is doing an excellent job for us managing our various contract manufacturers and key component suppliers in China. In fact, your team delivered enough savings in just the first three months of the engagement to pay for the full cost of using your HOST services for the entire duration of our contract!"
   Charles Cox,
   Vice President of Operations
   Neato Robotics






Manufacturing relationships